Nine times out of ten an RC car that 'stopped working' has a flat battery, a switch in the wrong position or a remote that lost its pairing. Work through this list in order — most fixes take under a minute and need no tools.
Pairing is lost. The routine on almost all 2.4GHz cars: everything off → car on → remote on → wait 3–5 seconds for the light to go steady. Some want the order reversed; try both. Full detail in RC remote not working.
One of the two motors or its wire has failed, or a wheel is jammed. Turn the car over and move the front wheels by hand — a grinding or locked feel means hair or fluff wound around the axle. Cut it out with scissors. If the wheels turn freely but the steering does nothing, the servo has failed; on cars under PKR 5,000 that is usually a warranty return rather than a repair.
Low battery, or a loose battery contact bouncing. Charge fully. If it still cuts out, open the battery bay and look for a bent spring contact — push it back out with a fingernail.
Remote batteries are almost flat (range drops before the remote dies), or the antenna is folded or broken. On 27MHz cars, extend the telescopic antenna fully.
Worn pack, dirty wheels or a stripped gear. Clean the wheels and check run time from a full charge; under 5 minutes means the pack is done. A clicking sound under load is a stripped pinion gear.
Some remotes have a reverse switch or the car has a 'double-sided' mode. Check for a small switch on the remote labelled REV or NOR, or press the mode button on stunt cars.
Remove the battery immediately, leave the car open and dry for 48 hours, then try. Rice does nothing. See are RC cars waterproof.
Check for a popped battery plug, a wheel pushed off its axle, and a steering link that has come off its ball joint. All three snap back by hand. A cracked chassis is a replacement.
Still stuck? Every RC car at cartoys.pk comes with a 7-day return — message us on WhatsApp with a short video and we will sort it.
Check, in order: car switch on, car battery charged, fresh AA cells in the remote, battery plug seated, then re-pair the remote. That sequence fixes the large majority of 'not moving' cases.
Either a motor or wire has failed, or the remote is in a reverse/double-sided mode. Check the remote for a REV switch first; if that is not it, the steering servo or drive motor needs replacing.
Switch the car and remote off, wait ten seconds, switch the car on, then the remote, and wait for the indicator to stop blinking. That re-pairs them, which is the only 'reset' a toy-grade car has.